Call routing and menus
Direct calls to the right team using agreed menus, schedules and routing rules.
Digital AlcoholicTECHNOLOGY, WITH PEOPLE.Connect your business calls with a VoIP system planned around your team, locations and working hours. We help you choose and configure suitable calling features.
We review how calls reach your business today, then plan extensions, routing and the devices your team needs to answer them.
Direct calls to the right team using agreed menus, schedules and routing rules.
Configure users, extensions, voicemail and supported phone or app options.
Review number portability and coordinate a move where supported by providers.
Check connectivity requirements and discuss service continuity options.
We review call volumes, numbers, locations and team requirements.
We agree on the provider, equipment, routing and migration plan.
We configure the system and test incoming and outgoing calls.
We help your team get started and document support arrangements.
Porting depends on the number and providers involved. We confirm eligibility and timing before a move.
VoIP depends on connectivity. We discuss supported forwarding, mobile and backup options during planning.